FAQ

Everything You Need to Know About Fixturelite.

Find answers to common questions about our products, processes, and services. Have more questions? Contact us today!

General Questions

Who can benefit from Fixturelite’s products?

Our products are ideal for micro-market operators, vending businesses, convenience stores, hotels, and property managers. We work with clients of all sizes to create efficient, visually appealing spaces.

What makes Fixturelite different from competitors?

Fixturelite stands out through our innovative designs, USA-made laminate materials, quick installation process, and advanced tracking system, FreshWorks™, which keeps you informed from order to launch.

Product Questions

What is an autonomous retail market?

An autonomous retail market is a technology-driven shopping space that operates without the need for on-site staff. These markets use advanced systems like self-checkout kiosks, automated payment solutions, and AI-driven inventory management to provide a seamless, contactless shopping experience for customers.

Do you do retail markets that aren’t autonomous?

Yes! Fixturelite designs and provides solutions for both autonomous and non-autonomous retail markets. Whether you need a fully automated setup or a more traditional market, we customize our fixtures and layouts to meet your specific operational needs.

Are your fixtures customizable?

Yes! We offer full customizability, including fixture sizes, shelving layouts, lighting, and finishes. We can even incorporate unique materials, such as reclaimed wood, for a one-of-a-kind design.

What materials are your fixtures made of?

Our fixtures are crafted from premium USA-made laminate that is highly durable, scratch-resistant, and designed to withstand heavy daily use.

Do you offer warranties on your products?

Absolutely. All our fixtures come with a 10-year warranty, ensuring long-term durability and peace of mind.

What lighting options do you provide?

Our fixtures feature precision-engineered lighting solutions, including customizable temperature settings, adjustable brightness, and energy-efficient designs that enhance ambiance and product visibility.

How long do your fixtures last?

With proper use, our fixtures are built to last over 10 years, significantly outlasting many competitor products made from imported laminate or plywood.

Process Questions

How does your design process work?

Our process begins with a personalized design consultation. We create life-like renderings tailored to your space, ensuring every detail - from shelving to lighting - is optimized for your needs.

What is FreshWorks™ tracking?

FreshWorks™ is our automated tracking system that provides real-time updates from order placement through installation. You’ll always know the status of your project, eliminating the need for follow-ups.

How long does installation take?

Our fixtures are designed for quick assembly. Most installations take as little as 1–2 hours and require only one laborer and minimal tools.

Can you help with market layouts?

Yes! We develop detailed planograms and optimize layouts to maximize product visibility, improve traffic flow, and increase dwell time.

Shipping Questions

How long does shipping take?

Thanks to our dual-coast fulfillment centers, we deliver orders in as little as 7 days, much faster than the industry average.

Do you provide shipping updates?

Yes! Our FreshWorks™ system offers real-time tracking, so you’ll always know the exact status of your shipment.

Do you ship nationwide?

We ship across the United States and can accommodate special requests for unique project needs.

Unanswered Question Solution

Have a question you didn't find the answer to?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.